Terms of Service

Terms of Service for PanelsAI

Effective Date: July 7, 2025
Last Updated: July 7, 2025

1. Agreement to Terms

Welcome to PanelsAI. These Terms of Service (“Terms,” “Terms of Service”) govern your use of our website located at https://panelsai.com (the “Service”) operated by PanelsAI (“us,” “we,” or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

PanelsAI provides access to multiple generative AI models including, but not limited to:

  • OpenAI GPT-4 and GPT-4 Turbo
  • Anthropic Claude-3 (Haiku, Sonnet, Opus)
  • Various open-source language models
  • Custom AI agents and tools

Our Service allows users to interact with these AI models through a unified interface for various purposes including content creation, analysis, coding assistance, and other AI-powered tasks.

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Provide accurate and complete registration information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Restrictions

You may not:

  • Create multiple accounts for fraudulent purposes
  • Share your account credentials
  • Use another person’s account without permission
  • Use automated means to create accounts

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Remain inactive for extended periods
  • Engage in fraudulent or illegal activities
  • Abuse our Service or AI models

4. Acceptable Use Policy

4.1 Permitted Uses

You may use PanelsAI for lawful purposes including:

  • Content creation and editing
  • Research and analysis
  • Business productivity
  • Educational purposes
  • Software development assistance
  • Creative projects

4.2 Prohibited Uses

You may NOT use our Service to:

  • Generate illegal, harmful, or offensive content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Generate content that harms minors
  • Create misleading or fraudulent content
  • Engage in unauthorized data mining or scraping
  • Attempt to reverse engineer AI models
  • Generate spam or malicious code
  • Impersonate others or misrepresent affiliations
  • Violate the terms of underlying AI model providers

4.3 Content Restrictions

You agree not to generate or attempt to generate:

  • Hate speech or discriminatory content
  • Violence-promoting content
  • Sexual or adult content involving minors
  • Content that invades privacy
  • Malware, viruses, or harmful code
  • Content for illegal activities
  • Medical, legal, or financial advice without proper disclaimers

5. Payment Terms

5.1 Pricing and Credits

  • Our Service operates on a credit-based system
  • Prices are displayed in USD unless otherwise stated
  • Credit packages start at $1 for 2,000,000 lifetime credits
  • Credits do not expire but are non-refundable
  • Pricing may change with notice

5.2 Payment Processing

  • Payments are processed through secure third-party providers
  • You authorize us to charge your payment method
  • All sales are final unless otherwise stated
  • You’re responsible for applicable taxes

5.3 Refund Policy

  • Credits are non-refundable once purchased
  • Exceptions may be made for technical issues at our discretion
  • Refund requests must be submitted within 14 days of purchase
  • Unused credits have no cash value

6. Intellectual Property Rights

6.1 Your Content

  • You retain ownership of content you create using our Service
  • You grant us a license to store and process your content
  • This license is solely to provide the Service to you
  • You’re responsible for ensuring you have rights to input content

6.2 AI-Generated Content

  • Content generated by AI models is provided to you under these Terms
  • You may use AI-generated content for lawful purposes
  • We make no claims of ownership over AI-generated content
  • You’re responsible for reviewing and verifying AI outputs

6.3 Our Intellectual Property

  • PanelsAI name, logo, and branding are our property
  • Our website design and proprietary features are protected
  • You may not copy, modify, or reverse engineer our Service
  • All feedback you provide becomes our property

6.4 Third-Party Model Rights

  • AI models are owned by their respective providers
  • Your use must comply with each model provider’s terms
  • We’re not responsible for third-party model limitations

7. Privacy and Data Protection

7.1 Privacy Policy

Your use of our Service is subject to our Privacy Policy, which details:

  • Information we collect
  • How we use and share data
  • Your privacy rights
  • Cookie usage and tracking

7.2 Data Processing

By using our Service, you acknowledge that:

  • Your inputs may be processed by third-party AI providers
  • We implement reasonable security measures
  • Data may be processed in various jurisdictions
  • You should not input sensitive personal information

7.3 Advertising and Analytics

  • We use analytics to improve our Service
  • We may display targeted advertisements
  • You can opt out of certain tracking via our Privacy Policy
  • We use Facebook Conversions API for ad measurement

8. API Usage and Rate Limits

8.1 API Access

If we provide API access:

  • You must comply with API documentation
  • Rate limits apply to prevent abuse
  • API keys must be kept secure
  • Commercial use requires separate agreement

8.2 Usage Limits

  • Credit consumption varies by AI model
  • We may impose daily or monthly limits
  • Excessive use may result in throttling
  • Limits are subject to change

9. User Content and Conduct

9.1 Your Responsibility

You are solely responsible for:

  • Content you create or generate
  • Ensuring content compliance with laws
  • Verifying accuracy of AI outputs
  • Obtaining necessary permissions

9.2 Content Moderation

We reserve the right to:

  • Monitor usage for Terms compliance
  • Remove violating content
  • Report illegal activities to authorities
  • Implement automated content filters

9.3 Feedback and Suggestions

  • We welcome feedback about our Service
  • Suggestions become our property
  • We may implement ideas without compensation
  • No confidential relationship is created

10. Disclaimers and Limitations

10.1 Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF AI OUTPUTS

10.2 AI Output Disclaimer

  • AI-generated content may contain errors
  • We don’t guarantee accuracy or suitability
  • You must verify important information
  • AI outputs don’t constitute professional advice

10.3 Third-Party Services

  • We’re not responsible for third-party AI models
  • External links are provided for convenience
  • Third-party terms apply to their services
  • We don’t endorse third-party content

11. Limitation of Liability

11.1 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our liability is limited to amounts paid by you
  • We’re not liable for indirect or consequential damages
  • We’re not liable for lost profits or data
  • These limitations apply regardless of legal theory

11.2 Indemnification

You agree to indemnify and hold harmless PanelsAI from:

  • Your violation of these Terms
  • Your use of the Service
  • Content you create or submit
  • Violation of any rights of another

12. Modifications and Termination

12.1 Terms Modifications

  • We may modify these Terms at any time
  • Material changes will be notified
  • Continued use constitutes acceptance
  • Review Terms periodically

12.2 Service Modifications

We reserve the right to:

  • Modify or discontinue features
  • Change pricing or credit systems
  • Update AI model availability
  • Implement new restrictions

12.3 Termination

  • Either party may terminate at any time
  • We may terminate for Terms violations
  • Unused credits are forfeited upon termination
  • Some provisions survive termination

13. Dispute Resolution

13.1 Informal Resolution

Before formal proceedings:

  • Contact us to attempt resolution
  • Provide written notice of dispute
  • Allow 30 days for response
  • Engage in good faith negotiations

13.2 Arbitration Agreement

Disputes will be resolved through binding arbitration:

  • Arbitration follows AAA Commercial Rules
  • Arbitration location: [Insert Location]
  • Each party bears own costs
  • Class actions are waived

13.3 Exceptions

The following may be brought in court:

  • Intellectual property disputes
  • Injunctive relief claims
  • Small claims court matters

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of [Insert Jurisdiction] without regard to conflict of law principles.

14.2 Entire Agreement

These Terms constitute the entire agreement between you and PanelsAI regarding the Service.

14.3 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

14.4 Waiver

No waiver of any term shall be deemed a further waiver of any term.

14.5 Assignment

You may not assign these Terms. We may assign our rights to any successor.

14.6 Force Majeure

Neither party is liable for delays due to circumstances beyond reasonable control.

15. Specific Model Provider Terms

15.1 OpenAI Models

When using GPT models, you additionally agree to:

  • OpenAI’s usage policies
  • Not attempt to identify model architecture
  • Not use outputs for competing AI models

15.2 Anthropic Models

When using Claude models, you additionally agree to:

  • Anthropic’s acceptable use policy
  • Constitutional AI principles
  • Responsible AI usage

15.3 Open-Source Models

When using open-source models:

  • Respective licenses apply
  • Attribution may be required
  • Commercial restrictions may apply

16. Age Restrictions and Parental Consent

16.1 Minimum Age

  • You must be 18 or the age of majority
  • No person under 13 may use the Service
  • Ages 13-17 require parental consent

16.2 Educational Use

Teachers or parents supervising minors:

  • Must directly supervise usage
  • Are responsible for content generated
  • Must ensure appropriate use

17. Export Controls and Compliance

17.1 Export Restrictions

You may not use the Service if:

  • You’re in a U.S. embargoed country
  • You’re on a prohibited persons list
  • Local laws prohibit AI service usage

17.2 Compliance

You must comply with all applicable laws including:

  • Export control regulations
  • Data protection laws
  • Content regulations
  • AI-specific legislation

18. Beta Features and Testing

18.1 Beta Access

  • Beta features are experimental
  • May contain bugs or errors
  • Subject to change or removal
  • Feedback is encouraged

18.2 No Warranty

Beta features are provided without any warranty or guarantee of functionality.

19. Contact Information

For questions about these Terms, contact us at:

PanelsAI Legal Team
Email: legal@panelsai.com
Address: [Insert Physical Address]

Customer Support:
Email: support@panelsai.com

Abuse Reports:
Email: abuse@panelsai.com

20. Acknowledgment

By using PanelsAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Quick Summary of Key Points:

  • You must be 18+ to use PanelsAI
  • Credits start at $1 for 2,000,000 lifetime credits
  • Don’t use the Service for illegal or harmful purposes
  • AI outputs may contain errors – always verify
  • We use your data as described in our Privacy Policy
  • Disputes are resolved through arbitration
  • We can modify or terminate the Service at any time